Valued Living Ltd Website Terms of Use

Last updated: 17th of July 2026

These terms explain the rules that apply when you visit or use the Valued Living website.

1. About these terms

These Website Terms of Use apply to the website operated by Valued Living Ltd at www.valuedliving.co.uk.

By using the website, you agree to these terms. If you do not agree with them, please do not use the website.

These terms apply only to use of the website. Any therapy, assessment, report or other clinical service provided by Valued Living is subject to separate arrangements, including the relevant service information, fees and client or referral terms.

Our Privacy Notice and Cookie Policy explain how we handle personal information and use cookies and similar technologies.

2. About Valued Living

Valued Living Ltd is a company registered in England and Wales under company number 12960462.

Our contact details are:

Email: talk@valuedliving.co.uk
Telephone: 01430 411063
Clinic address: Molescroft Surgery, 30 Lockwood Road, Beverley, East Riding of Yorkshire, HU17 9GQ

3. Information on this website

The information on this website is provided for general information about Valued Living, our clinicians and the services we may be able to provide.

Website content is not a clinical assessment, diagnosis, treatment recommendation or substitute for advice from an appropriately qualified healthcare professional. You should not delay seeking professional advice because of information on this website.

We take reasonable care to keep the website clear and accurate, but services, availability, fees, clinicians and other information may change. We do not guarantee that all information will always be complete, current or free from minor errors.

Nothing on the website guarantees that a particular service, clinician, appointment or treatment pathway will be suitable or available. Suitability is considered after appropriate contact, screening or assessment.

4. Urgent and emergency support

The website and its contact forms are not monitored as an emergency or crisis service.

If you or another person is in immediate danger, call 999 or attend the nearest Accident and Emergency department. For urgent mental health support, contact NHS 111 and select the mental health option where available, or use the urgent support information provided by your local NHS service.

Messages sent through the website, by email or through an enquiry form may not be read immediately and should not be used to report an emergency.

5. Enquiries, referrals and website forms

Submitting an enquiry, referral or contact form does not create a therapist-client relationship, confirm acceptance of a referral or guarantee that Valued Living can provide a service.

We may need further information before deciding whether we can assist. We may decline, redirect or recommend another service where the requested support is outside our scope, capacity or clinical suitability.

You must provide information that is accurate to the best of your knowledge and must not submit information about another person unless you have an appropriate reason and authority to do so.

Please avoid sending more sensitive personal or clinical information than is necessary through a general website enquiry form. Our Privacy Notice explains how information submitted through the website is handled.

6. Booking and purchasing services

Where the website allows you to request, book or pay for a service, the relevant price, service description, cancellation arrangements and any other important terms will be made available before the booking or purchase is confirmed.

A booking is not confirmed until Valued Living has accepted it and any required payment or authorisation has been received.

Nothing in these website terms limits any statutory rights that apply to consumers.

7. Permitted use of the website

You may use the website for lawful personal or professional purposes, including learning about our services, contacting us and making an appropriate enquiry or referral.

You must not:

Use the website in a way that is unlawful, fraudulent, abusive or harmful.
Attempt to gain unauthorised access to the website, its hosting environment, accounts, systems or data.
Introduce viruses, malicious code or other material that may damage or disrupt the website or another user's device.
Use automated tools to scrape, copy, harvest or extract website content or personal information without our written permission.
Impersonate another person or submit false, misleading, threatening or offensive material.
Use the website in a way that interferes with its availability, security or normal operation.

8. Intellectual property

Unless stated otherwise, the website and its content, including text, branding, graphics, documents and original materials, are owned by or licensed to Valued Living Ltd and are protected by intellectual property law.

You may view, download or print reasonable extracts for your own personal, clinical, professional or organisational reference, provided that you do not alter the content or remove ownership notices.

You must not reproduce, publish, sell, licence, distribute or commercially exploit a substantial part of the website or its content without our prior written permission.

9. Third-party websites and services

The website may contain links to third-party websites, directories, professional bodies, insurers, public services or embedded tools. These links are provided for convenience and information.

We do not control third-party websites and are not responsible for their availability, security, content, privacy practices or services. A link does not necessarily mean that Valued Living endorses the third party.

You should review the terms and privacy information of any third-party service you choose to use.

10. Website availability and security

We aim to keep the website available and secure, but we do not guarantee uninterrupted or error-free access. We may suspend, withdraw, restrict or change any part of the website for maintenance, security, operational or other reasonable purposes.

You are responsible for using suitable security measures on your own device and internet connection. Although we take reasonable precautions, we cannot guarantee that the website will always be free from viruses or other harmful material.

11. Our responsibility

We do not exclude or limit responsibility where it would be unlawful to do so, including responsibility for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to the paragraph above, Valued Living is not responsible for losses arising solely from reliance on general website information instead of obtaining appropriate professional advice, or from circumstances outside our reasonable control.

If you use the website for business purposes, we will not be responsible for indirect or consequential loss, loss of profit, loss of business, loss of opportunity or loss of anticipated savings arising from use of the website.

These terms do not affect any rights or remedies that cannot lawfully be excluded or limited.

12. Personal information and cookies

Our Privacy Notice explains how we collect, use, store and protect personal information. Our Cookie Policy explains how cookies and similar technologies are used on the website.

Privacy information is separate from these terms and should be read before submitting personal information through the website.

13. Changes to the website and these terms

We may update the website and these terms to reflect changes to our services, technology, business arrangements or legal obligations.

The latest version will be published on the website and will show the date it was last updated. Continued use of the website after an update means that the revised terms will apply from the date they are published.

14. Governing law

These terms are governed by the law of England and Wales.

If you are a consumer, you may also have the right to bring proceedings in the part of the United Kingdom where you live. If you use the website for business purposes, the courts of England and Wales will have exclusive jurisdiction.

15. Contact us

Please contact us if you have questions about these Website Terms of Use:

Email: talk@valuedliving.co.uk
Telephone: 01430 411063
Post: Valued Living Ltd, Molescroft Surgery, 30 Lockwood Road, Beverley, East Riding of Yorkshire, HU17 9GQ